Cake Care Tips

Handling

To avoid any damage, pick up your cake from the bottom of the box, not from the sides, try to keep it as level as possible and avoid tilting the box.

Transport

Place the cake on a level surface (such as in the footwell of your car or the boot) and drive carefully. 

Cakes can collapse when exposed to heat, so make sure your vehicle is cool before travelling - turn your heating off or your air-con on to prevent the cake from softening or melting. Do not leave the cake in a parked car.

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Storage & Consumption

It is important to store your cake in the refrigerator, particularly during warmer months.

For the best flavour and texture, remove the cake from the fridge 1-2 hours before serving, allowing it to come to room temperature. Alternatively, you can cut the cake while it's still chilled and allow the individual slices to come to room temperature before eating.

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Remove any inedible decorations or supports before consuming. This includes: cardstock/acrylic toppers, balls, flowers, dowels (in tiered cakes), etc. If you are unsure about anything, please reach out.

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Display

Keep your cake out of direct sunlight and away from radiators, or any other heat sources. If left in a warm room for too long, the buttercream will soften, which can make the cake unstable or even cause it to collapse.

If the room is particularly warm, I recommend cutting the cake while it's still slightly chilled to help it stay stable. The slices will come to room temperature quickly once served.

During UK heatwaves or temperatures above 25°C, only remove the cake from the fridge shortly before serving.

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Condensation

When a cold cake is moved into a warm room, you may notice small water droplets (condensation) forming on the buttercream. This is completely normal, particularly during warm weather or when humidity is high.

To minimise condensation, leave the cake in its box while it comes to room temperature. Avoid moving the cake between very cold and very warm environments where possible.

If condensation does appear, do not wipe or touch the buttercream, as this can damage the smooth finish. Just allow the cake to sit at room temperature until the moisture naturally evaporates. Placing a fan nearby to gently circulate the air can help too.

During very hot or humid weather, some condensation is unavoidable. Keep it refrigerated until as close to serving time as possible to help it stay stable, and use a fan to help circulate the air.

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Weddings & Venue Display

Cakes should be kept in a cool, shaded location away from direct sunlight, radiators, fireplaces, windows, kitchens, or any other heat sources. Buttercream is made with real butter and will naturally soften in warm conditions.

If your venue is not air conditioned, I recommend displaying the cake as late as possible before the reception. During hot weather, keeping the cake refrigerated until shortly before it is due to be displayed will help it remain stable and looking its best.

If your venue does not have air conditioning or refrigeration, the cake should be kept in the coolest room available and out of direct sunlight until it is ready to be displayed. To help maintain its stability and appearance, I recommend displaying the cake as close to the cake cutting as possible.

If your cake is being displayed outdoors, please ensure it is kept under cover and out of direct sunlight at all times.

Please note that I cannot guarantee the stability or appearance of cakes stored or displayed in hot conditions, direct sunlight, or outdoor environments.

Cakes should always be lifted from underneath the cake board and kept level if they need to be moved around the venue.

If your venue is cutting the cake, please ensure they remove any inedible decorations, dowels, and internal supports before serving.

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Cupcakes

Cupcakes should be stored at room temperature. I recommend eating cupcakes within 24-36 hours of collection. They can be transferred into an airtight container to prevent them from drying out.