Frequently Asked Questions
Below I have answered some frequently asked questions that may help you with the ordering process. If you can't see the answer to your question here or anywhere else on my website, you can contact me on Instagram or Facebook.
How do I order?
Collection
Once you've checked out the menu and price guide, you can get in contact with me on Instagram, Facebook or WhatsApp (07950 722867) to place an order for collection! (Please note, I do not accept phone calls)
Postal
Postal brownies, blondies or cookies can be ordered on my shop. Delivery time does not include processing time (3-5 business days). If you require your order for a specific date, please get in contact before placing your order.
How do collections work? Do you deliver?
Local delivery is currently unavailable. When you have paid for your order, I will send the collection address and we will agree upon a collection time.
It is important to adhere to your collection time as best as possible, and notify me if you are going to be late as is not guaranteed that I will be able to accommodate delays, particularly delays that fall outside of my business hours. If you arrive early, please let me know you have arrived so I can make sure your order is ready for you.
Business Hours
​Please allow up to 2 business days for a response.
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Monday
Tue - Fri
Saturday
​Sunday
11:00 am – 6:00 pm
9:00 am – 5:00 pm
Limited availability for collection
CLOSED
Where are you based?
I am based in the WV12 area.
Before ordering cakes and cupcakes, please ensure that you are able to collect from WV12. The address will be confirmed once full payment is received.
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I am unable to post cakes and cupcakes, but I can post half trays of brownies and blondies to anywhere in Mainland UK at an additional cost to cover postage.
How much do you charge?
Click here to view my pricing guideline!
How long do they last?
Shelf life varies depending on each product and how they are stored. More information is available on the cake care page.
Can you do a free-from cake?
Please view the terms and conditions page for more information about allergens.